Overview
High ticket prices historically drive consumers to buy Indian ethnic festive wear offline for peace of mind. To shift this behavior, I led a team to develop an app that mimics the premium in store experience, serving as a digital companion that guides and prepares customers before they ever step into a showroom.
The Challenge
Background Research
COMPETITIVE ANALYSIS
Market benchmarking against competitors like Fabindia, Biba, and Jaypore revealed key digital gaps:
Zero curation: Competitors focused on basic e-commerce rather than a guided, wedding-focused journey or personalization.
Weak product pages: Lack of contextual styling advice and clear sizing assistance.
Poor performance: Mobile catalogs suffered from heavy imagery and confusing navigation.
LOGISTICS & OPERATIONS
To bridge the gap between the tactile assurance of a physical store and a digital screen, my background research focused on decoding the operational friction points of remote luxury tailoring.
INTERACT WITH THE PILLS TO LEARN MORE
Process
Define
Design
Built wireframes and rapid prototypes to test flows for product discovery and wedding-closet creation.
Developed a festive visual language with traditional motifs, rich colour palettes and purposeful motion design to create moments of magic without slowing the site.
Ran iterative usability testing to refine checkout and mobile navigation.
Outcome
4.8%
VTO Engagement-to-Purchase Conversion Rate
94%
Lift in Purchase Intent
+18%
growth in basket size, driven by the system’s ability to confidently recommend matching bridal accessories




















